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  Archived TallyList / Imail Forum: 
Subject: Re: SV: Duplicate/repeated mails
Adrin Kee Siew Luan (7p/+0r)     Posted: Friday 11 May 2001
This post: 13 views, +0 rating

Hi Henry, Customer is asking whether your suggested solutions applying to "Microsoft Outlook" too ??

What is the difference between the outlook express and microsoft outlook ? I think the way they handle the dbx should be quite same , right ?

Do u know where can I find more info about their difference ??

thks a lot.

--- "[4X]ToXiC" <toxic@4x.dk> wrote: > Adrin. > > If you've already done as you stated, then the problem is at your > customers > end. > I've experienced this numerous times, especially with Outlook > Express. This > is most commonly caused because your customer has set the interval > at which > it's supposed to retrieve mail too low/short. Many people let it > check every > 1 minute. what's the hassle, we're not THAT important ;) > > After advising our customers to set the retrieval time to a minimum > of 10 > minutes, we no longer have these kind of problems. Asa far as I > remember, > the only solution in your clients end is to delete the mail account > in OE, > delete the mbx (or whatever it's called), check mail without the > problem > account, close down OE, then open it again, and then create the > account > again -all in your clients end. > > I'm not sure this is the best solution, BUT I know it works, did > help us a > lot when customers had this kind of problem before changing to a > larger > interval. Len Conrad might have a better solution, but this is as > best as I > can go. > > Regards Henrik Carstens > > > -----Oprindelig meddelelse----- > Fra: IMail_Forum-owner@list.ipswitch.com > [mailto:IMail_Forum-owner@list.ipswitch.com]Pa vegne af Adrin Kee > Siew Luan > Sendt: 11. maj 2001 08:23 > Til: IMail_Forum@list.ipswitch.com > Emne: [IMail Forum] Duplicate/repeated mails > > > I have a repeated emails. For example, email A is downloaded more > than 10 > times.My customer is using Microsoft outlook express. I have > written to the > technical support for help and done the following actions. > a. remove and reinstall pop. > b. delete main.mbx, main.uid, main.idx and restart smtp. > > But the problem still occur. The only solution that I have not done > is > delete and recreate the account. But I don't want to do that yet. > > I don't know whether it is to do with the mail client. Any one > faces this > problem before, pls help me. > Any help or advice will be very much appreciated. > > > Do You Yahoo!? > Yahoo! Auctions - Click and bid on cool stuff like Dave Matthews > Band > Tickets & more! > > > > > > >

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Similar Subject Line Posts (+/- two weeks of this post)
SV: SV: Duplicate/repeated mails  12 May 2001   (8 v/ +0 r)
Re: SV: Duplicate/repeated mails  11 May 2001 (this post)   (13 v/ +0 r)
Re: SV: Duplicate/repeated mails  11 May 2001   (6 v/ +0 r)
Re: SV: Duplicate/repeated mails  11 May 2001   (10 v/ +0 r)
Re: SV: Duplicate/repeated mails  11 May 2001   (8 v/ +0 r)
RE: SV: Duplicate/repeated mails  11 May 2001   (11 v/ +0 r)
Re: SV: Duplicate/repeated mails  11 May 2001   (8 v/ +0 r)
Re: SV: Duplicate/repeated mails  11 May 2001   (9 v/ +0 r)
SV: Duplicate/repeated mails  11 May 2001   (6 v/ +0 r)
 

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