regards,

Roberto C. Martinez, MCP DSLi / Accesspro Communications Tech Support Manager Miami, Florida

http://www.dsli.com/ ----- Original Message ----- From: "David Stone" <dstone@emagineusa.net> To: <IMail_Forum@list.ipswitch.com> Sent: Saturday, May 12, 2001 11:26 AM Subject: RE: [IMail Forum] Mailbox will not delete mail after x days

> Does no one else have this problem? > > - David > > -----Original Message----- > From: IMail_Forum-owner@list.ipswitch.com > [mailto:IMail_Forum-owner@list.ipswitch.com]On Behalf Of David Stone > Sent: Thursday, May 10, 2001 11:07 AM > To: IMail_Forum@list.ipswitch.com > Subject: [IMail Forum] Mailbox will not delete mail after x days > > > We have a customer who uses outlook 2000 and has his mail checking once > every 10 minutes. They have lost their DSL provider and are now using a 56k > modem to check mail. Along with a 56k modem they have a palmpilot, and a > cable modem at their house checking mail all day long. > > Original problem this customer had was that the box filled up. We increased > the alotted space and now the box has 15mb of files with an allowence of > 45mb. > > New problem is now the 56k modem and cable modem machines are set to check > messages every 10 minutes and to leave messages on server for 2 days, but > the messages are not being deleted. > > How do we fix this problem? Let me also add we found a file from 2 days ago > named mail.new in his user directory and we can not find anything in the KB > about this. > > - David > > > > > > > > > > > > > > >