I was intrestingly following this thread, as we've experienced the same kind of problems. What I was thinking about was this:

>> IWM177.tmp >> Memo # 4 July 182000S4J(2).doc >> Memo # 4 July 182000S4J(3).doc >> Memo # 4 July 182000S4J(4).doc

Does this mean that the doc files can be safely removed/deleted from the spool directory where they reside ?

And about the IWMxxx.tmp files, can they be safely removed/deleted from the spool directory where they reside as well ?

---------- Original Message ---------------------------------- From: <scott.perry@kewill.com> Reply-To: IMail_Forum@list.ipswitch.com Date: Tue, 26 Sep 2000 21:43:07 -0400

>> D3ced61f.FWD >> IWM177.tmp >> Q2cbea2d.FWP >> Q3ced61f.FWP > >The FWD and FWP files are regular E-mails, waiting to go out (forwarded E-mails, the FWP being the recipient file, and the FWD being the actual E-mail). The TMP file I'll get to in a minute. > >> Memo # 4 July 182000S4J(2).doc >> Memo # 4 July 182000S4J(3).doc >> Memo # 4 July 182000S4J(4).doc > >This is almost certainly an attachment someone received and was reading through web messaging -- or perhaps tried a couple times to read but couldn't. > >> IWM178.tmp >> IWM176.tmp >> The IMW.tmp files and Word docs were written at the same time as Doc >> Watson by the Event Viewer. > >The IWMxxx.TMP file are IMail Web Messaging temporary files. The HTML is written to the temp files and then sent to the user. If these files stick around, it often means that there was a crash. > >Take a look at the IWM*.TMP files. If they are identical, it likely means that IMail web messaging is choking on something. Taking a look at the last few lines should give you an idea. When I found web messaging crashing, looking at those files traced it back to a specific E-mail that someone received. By copying the .MBX file it was in, I was able to narrow it down to the specific message and send Ipswitch the offending message that caused the crash. > >If you aren't sure, post the last 5-10 lines of the .TMP files, and let us know if they are the same or different. > -Scott > > > > > >

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