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Archived TallyList / CF-Talk:
Subject: RE: cfm-resources?

fusion9 (4p/+0r) Posted: Friday 11 May 2001
This post: 139 views, +0 rating

3000 emails at approximately 24 seconds each (typing only - not problem resolution) would take about 20 hours. Add to that the 1000 help desk tickets (assuming you just respond to them by e-mail) plus the four hours of live support, and you are working at least 30.6 hours out of every 24 hour day - not to mention food and bathroom breaks. You sure know how to squeeze every ounce of productivity from each moment!

-----Original Message----- From: Pablo Varando [mailto:vfamily1@bellsouth.net] Sent: Friday, May 11, 2001 10:34 PM To: CF-Talk Subject: Re: cfm-resources?

No, I do understand your need for support, but I never received it, otherwise I would have responded. I answer 3000+ emails a day, plus 1000+ help desk tickets, and around 4 hours of live support. So I'm sorry if I overlooked it.

Simply let me know your problem so I can resolve it for you!

Pablo ----- Original Message ----- From: Peter Tilbrook <peter@lunarpower.com.au> To: CF-Talk <cf-talk@houseoffusion.com> Sent: Friday, May 11, 2001 8:47 PM Subject: RE: cfm-resources?

> In Australia it is NOT toll free. Is it too much to ask for emails to be > responded to? > > Obviously in your case it is! > > >

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