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Archived TallyList / CF-Talk:
Subject: RE: cfm-resources?

Parker, Kevin (48p/+0r) Posted: Sunday 13 May 2001
This post: 205 views, +0 rating

Sorry to raise this on CF-Talk folks but I too have had no response on many emails to CFM Resources so I am hoping I can catch Pablo's attention here. My emails have been about offering help to Pablo - I can now understand why he's hasn't replied to them - the man's flat out!!!!!!!!!

I don't know what I can do but if there is anything I can do Pablo please contact me off the list please.

****

Kevin Parker Web Services Manager WorkCover Corporation

webmaster@workcover.com

www.workcover.com

p: +61 8 82332548 f: +61 8 82332000 m: 0418 800 287

-----Original Message----- From: Pablo Varando [mailto:vfamily1@bellsouth.net] Sent: Saturday, 12 May 2001 1:06:PM To: CF-Talk Subject: Re: cfm-resources?

Not all emails take that long. Some emails yes, but most of them are simply.

My FTP isn't working (because the user didn't wait the 24 hour period it takes to create FTP, so I simply copy/paste the following:

FTP's can take up to 24 hours to become active, please wait 24 hours. If you signed up more than 24 hours ago, please let me know!

And by that time it's already made, so they never write back. So that's how I get to so many.

Tito (CFM's) new assistant handles about half the workload also, so that's how I estimate that! Just wanted to let you know.

Have a nice day!

Pablo ----- Original Message ----- From: fusion9 <fusion9@tampabay.rr.com> To: CF-Talk <cf-talk@houseoffusion.com> Sent: Friday, May 11, 2001 10:48 PM Subject: RE: cfm-resources?

> 3000 emails at approximately 24 seconds each (typing only - not problem > resolution) would take about 20 hours. Add to that the 1000 help desk > tickets (assuming you just respond to them by e-mail) plus the four hours of > live support, and you are working at least 30.6 hours out of every 24 hour > day - not to mention food and bathroom breaks. You sure know how to squeeze > every ounce of productivity from each moment! > > -----Original Message----- > From: Pablo Varando [mailto:vfamily1@bellsouth.net] > Sent: Friday, May 11, 2001 10:34 PM > To: CF-Talk > Subject: Re: cfm-resources? > > > No, I do understand your need for support, but I never received it, > otherwise I would have responded. I answer 3000+ emails a day, plus 1000+ > help desk tickets, and around 4 hours of live support. So I'm sorry if I > overlooked it. > > Simply let me know your problem so I can resolve it for you! > > Pablo > ----- Original Message ----- > From: Peter Tilbrook <peter@lunarpower.com.au> > To: CF-Talk <cf-talk@houseoffusion.com> > Sent: Friday, May 11, 2001 8:47 PM > Subject: RE: cfm-resources? > > > > In Australia it is NOT toll free. Is it too much to ask for emails to be > > responded to? > > > > Obviously in your case it is! > > > > > > >

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